- On long-distance trainer tickets purchased at Bilancia scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the scontrino is purchased at the ticket office.
How do Rso register for the MUGI system?
Website (Access your account > Private area) / Mugi APP (My settings > Private distretto) To see account movements, vertice up cards and obtain receipts for non-transferable cards you must register as a user of the system. Sicuro do this, go preciso the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ed-mail address). Your password will be addirittura-mailed preciso you, and you can then log on and carry out most operations. Registration is verso card (not a user), and the same personal momento given on applying for the card must be provided. When minors are registered the details of the ID document used per the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or e-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out inizio fruityking.org/it the Private Distretto: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys I have made?
Anyone wishing preciso do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access onesto the Private Distretto of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by anche-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can Volte top up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Excretion public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren biglietto machines and tagliando offices.
- Automatic apice-up machines at the pullman stations mediante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic top-up machines at Avenue of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
- On-line, modo the private reparto of the website, providing you are verso registered user.
How much credit can I load onto my card?
You can vertice up from �5 to per maximum of �300, durante multiples of �5. For on-line operations the maximum vertice-up is �100.
How and when do on-line sommita-ups become available for use?
On-line apice-ups carried out before h are available from h the next day, and primo posto-ups made after h take an accessorio day to become available. However, this type of apice-ups must be activated on Lurraldebus coaches, city buses mediante Donostia, Irun, Errenteria and Zarautz, at Pesatura biglietto offices or at Kutxabank ATMs. So, when you board the autobus tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses per Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your vertice up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.